Gave a talk at the #Webinale on "What Top Management Needs to Know About IT". Many companies, many CEO treat IT as a black box. In IT is where magic happens and dragons live. In IT are nerds who do thing noone understands. And no sane person wants to understand. IT only needs to work.
This leads to a "digital" IT. It works, works, works until it fails. If you do not understand IT, you cannot understand the risks and performance. What happens in IT might have huge impact on your business continuity and your revenue. Top management needs to better understand IT, IT needs to user better words to talk to CEOs.
My talk aggregates ideas and questions CEOs need to ask and understand and IT needs to tell.